Jili9 Terms & Conditions — Full Policy

Jili9 (hereinafter referred to as "we", "the Platform", or "jili9") is an online gaming platform operating in Bangladesh under the domain https://jili9.ws. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member", "User") and jili9.

By registering on jili9, using your account, or accessing any of our services, you are deemed to have fully read, understood, and agreed to these Terms and Conditions.

Key terms used throughout these Terms and Conditions:

• "Account" — Your personal registered profile on jili9.
• "Balance" — The total funds available in your account.
• "Bonus" — Additional credits or benefits granted for promotional purposes.
• "Wagering Requirement" — The number of times you must wager the bonus amount before it can be withdrawn.
• "KYC" — The identity verification process (Know Your Customer).

To open an account with jili9, the following conditions must be met:

• You must be at least 18 years must be met.
• Each individual may only have One account you can open.
• All information provided at the time of registration must be accurate and truthful.
• You must have an active mobile banking account (bKash, Nagad, or Rocket) registered in your name.
• Registration from any region or country restricted by jili9 is not permitted.

You are required to create a strong password during registration. Keeping your login credentials confidential is your responsibility. Sharing your account with anyone else is strictly prohibited.

Jili9 reserves the right to approve or reject any application after the registration process is complete, including without providing a reason.

Jili9 currently accepts the following payment methods:

• bKash — Minimum deposit ৳200
• Nagad — Minimum deposit ৳200
• Rocket — Minimum deposit ৳200
• Debit/Credit Card — Minimum deposit ৳500

All deposits must be made using a payment method registered in your own name. Payments from third-party accounts are strictly prohibited and any such transactions will be automatically voided.

Jili9 does not charge any deposit fees. However, your payment provider may apply their own charges, which are solely your responsibility. The maximum daily deposit limit is ৳5,00,000 (five lakh BDT).

The following conditions must be met in order to withdraw your winnings:

• Minimum withdrawal amount: ৳500
• Maximum daily withdrawal limit: ৳2,00,000
• Withdrawals must be made to the same payment method used for the original deposit.
• Withdrawals will not be processed until KYC verification is complete.
• To withdraw bonus winnings, the applicable wagering requirements must be met.

Withdrawal requests are typically processed 3 to 15 minutes' to process. During peak times or for large amounts, additional verification may be required, which can take up to 24 hours.

Jili9 regularly offers a variety of bonuses and promotional deals. The following general rules apply to all bonuses:

• Each bonus has a specific Wagering Requirement that must be met.
• The wagering requirement for the welcome bonus is typically x20 to x30।
• Each member is entitled to claim a bonus only once.
• Multiple bonuses cannot be active at the same time.
• Wagering requirements must be completed within a specified timeframe after claiming a bonus.
• Some games may not count toward bonus wagering — check the details of each offer.

Jili9 reserves the right to cancel, modify, or expire any promotion at any time. In any bonus-related dispute, jili9's decision shall be considered final.

All games on jili9 are powered by licensed software providers. The outcome of each game Certified Random Number Generator (RNG) is determined by a system that is regularly audited by independent third parties.

• If a technical issue occurs during gameplay, the round in question will be considered void.
• In the event of a lost internet connection, the outcome will be determined based on the last state saved on the server.
• Each game has its own rules, which can be found within the game interface.
• In Live Casino games, the dealer's decision is final.
• For Sports Betting, if an event is cancelled, all stakes placed on that event will be refunded.

If a technical error, display bug, or incorrect odds are detected in any game, jili9 reserves the right to void that round. Any winnings resulting from such errors will be considered null and void.

The following activities are strictly prohibited on jili9 and will result in permanent account closure:

• Multi-Account: A single person operating multiple accounts.
• Bonus Abuse: Abusing the bonus system in any way.
• Third-Party Payment: Using a payment method registered under another person's name.
• Hacking & Software Manipulation: Attempting to exploit any technical advantage.
• Money Laundering: Using the platform for illegal money laundering.
• Account Sale or Transfer: Selling or renting your account to another person.
• Providing false information: Providing false information during registration or KYC.

Jili9 reserves the right to temporarily or permanently close an account under the following circumstances:

• Violation of the Terms and Conditions.
• If KYC verification fails or false information is provided.
• Extended inactivity for more than 12 months.
• If fraud or suspicious activity is detected.
• As directed by a court or regulatory authority.

Members may request account closure at any time. Any remaining valid balance (excluding bonuses) will be refunded upon closure, and all bonuses will be forfeited.

For inactive accounts, a monthly fee applies starting from the 12th month of inactivity. ৳100 A maintenance fee may be deducted.

Jili9 believes gaming should be a source of enjoyment. We want every member to play in a healthy, responsible way. To support this, we provide the following tools and features:

• Deposit Limit: Set your own daily, weekly, and monthly deposit limits.
• Betting Limit: Set a maximum stake amount for each bet.
• Self-Exclusion: From 24 hours to permanent — take a break for however long you need.
• Reality Check: Review your gaming session details at regular intervals.
• Cooldown Period: Take a 24–72 hour break for a short pause.

Jili9 accepts no liability under the following circumstances:

• Losses caused by internet disconnection.
• Third-party software or hardware issues.
• Any loss caused by the user's own error or negligence.
• Any loss resulting from disclosing your account credentials to another person.
• Unexpected technical errors or system downtime.

Jili9's total liability shall not exceed the value of the transaction in question under any circumstances. jili9 will not be held responsible for any indirect or consequential losses.

Jili9 reserves the right to update these Terms & Conditions at any time. For any significant changes:

• Of Changes 7 days prior A notification will be sent to your registered email or via SMS.
• Effective from the date the updated terms are published on the website.
• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may request to close your account.

If you have any questions or concerns regarding these Terms & Conditions, please get in touch with us:

• Email: support@jili9.ws
• Live Chat: Click the chat button at the bottom right of the website (available 24/7)
• Response Time: Usually within 1 to 3 hours

After a complaint is submitted, our team 48 hours' will receive an initial response. Complex issues may take up to 7 business days to resolve. For all disputes, jili9's final decision shall be considered binding.

These Terms and Conditions are governed by the applicable laws of Bangladesh, and any legal disputes will be settled in the appropriate courts of Bangladesh.